Executive Steward in Whistler

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences.

At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day.

We are hiring for a Chief Steward to lead our Stewarding Department, ensuring efficient operations and consistent adherence to exceptional standards. We are looking for someone who takes pride in their work, can lead and inspire a team, thrives in a fast‑paced environment, and is committed to maintaining the highest levels of cleanliness, organization, and food safety.

The ideal candidate is a hands‑on leader with strong communication and problem‑solving skills who is passionate about supporting the success of our Culinary and Food & Beverage teams while helping create a seamless experience for both employees and guests.

What You Will Do:

• Select, train, evaluate, lead, motivate, coach all employees in the Stewarding Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• Ensure the organization and sanitation of all kitchens, storage areas, employee dining room, waste receptacle areas, compactor room, carts, tables, and Stewarding Department equipment and machinery through constant monitoring and adherence to a vigorous cleaning schedule.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures.
• Ensure proper use and provide regular care, security and maintenance of machinery and equipment used in the Stewarding Department.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Work closely with the Executive Chef, Director of Food & Beverage, Banquet Chef, Banquet Manager, and Food & Beverage Outlet Managers to coordinate adequate supply and storage of china, silver, glass and other equipment used in service; oversee Stewarding functions in relation to banquets set‑up and service.
• Ensure consistent cleaning of Kitchen and Stewarding areas.
• Provide physical maintenance of operating equipment.

This list is not all-inclusive and should only be used as an overview of all actual responsibility.

What you bring:

• A minimum of 5 years progressive leadership experience within a Kitchen leadership position, ideally in a luxury hotel environment.
• Excellent communication skills and ability to motivate and mentor teams.
• Requires attention to detail and problem solving skills, as well as a passion for guest experiences.
• Successful candidates must possess the ability to work in Canada.

What we offer:

• Salary Range: $82,000 – 85,000 annually.
• Monthly Housing Allowance.
• Annual incentive Plan.
• Winter Leisure Pass; ski pass or leisure benefit.
• Use of the Fitness Facility.
• Medical, Dental and Sick leave coverage.
• Company pension plan.
• Employee Travel Program; complimentary and reduced rates at Four Seasons Worldwide.
• Excellent Training and Development opportunities.
• Complimentary meal per shift in our employee dining room.
• Employee Recognition Programs.
• Dry Cleaning Services.
• Onsite parking.

As our hotel is open 24/7, 365 days a year, we expect our Assistant Director of People and Culture to be flexible in working mornings, evenings, weekends, and holidays.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.