At a Glance
- Tasks: Deliver personalized, high-quality massage treatments and promote wellness offerings.
- Company: Join the luxurious Four Seasons Hotel Toronto in the vibrant Yorkville neighbourhood.
- Benefits: Enjoy competitive pay, exclusive discounts, complimentary meals, and excellent training opportunities.
- Other info: Flexible hours with opportunities for career growth and employee recognition celebrations.
- Why this job: Make a real impact on guests' well-being in a serene and professional spa environment.
- Qualifications: Must have valid CMTO certification and 2 years of experience in a luxury spa.
The predicted salary is between 50 - 50 $ per hour.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the location: A warm welcome framed by spacious, modern design awaits you in the heart of Toronto’s historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto’s most glamorous shopping and restaurant district.
About the role: As a Massage Therapist at Four Seasons, you will deliver personalized, high-quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand’s standards of excellence. This role requires a deep understanding of various massage techniques, a guest-focused approach, and a commitment to maintaining a professional, serene environment.
- Client Consultation & Treatment: Conduct thorough consultations to understand guest needs, health concerns, and preferences. Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences. Educate guests about the benefits of treatments and recommend personalized spa programs.
- Spa Environment Maintenance: Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons’ standards. Ensure proper sanitization of equipment and restocking of products. Uphold a tranquil and professional atmosphere in the spa.
- Guest Interaction & Service Excellence: Handle all guest interactions with warmth, professionalism, and discretion. Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings. Anticipate guest needs and exceed expectations through thoughtful and attentive service.
- Team Collaboration & Compliance: Work harmoniously with colleagues and supervisors to ensure seamless spa operations. Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols. Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.
What you will bring:
- Valid CMTO certification
- A minimum of 2 years of experience in a luxury spa or resort setting.
- Proficiency in English, with excellent communication skills.
- Strong knowledge of anatomy, physiology, and various massage techniques.
- Exceptional organizational skills, attention to detail, and a high level of professionalism.
- A passion for wellness and a genuine commitment to guest satisfaction.
- Physical stamina to perform multiple treatments and ability to handle equipment safely.
What we offer:
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
- Complimentary meal per shift in our employee dining room, OASIS
- Complimentary dry cleaning of uniforms
- Excellent Training and Development opportunities and access to complementary e-training
- Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
Full rate of pay, including commission, ranges from $45.00 to $50.00 per hour, not including gratuity.
Schedule & Hours: Successful candidates possess flexible availability and able to work afternoon shifts on the following days:
- 2 x 90min appointments on Saturday
- 2 x 90min appointments on Sunday
- 4 x 60min appointments on Monday
- 3 x 60min appointments on one other day of the week
Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Registered Massage Therapist in Toronto employer: Four Seasons Hotels and Resorts
At Four Seasons, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, respect, and personal growth. Our commitment to luxury service is matched by our dedication to employee well-being, offering competitive salaries, comprehensive benefits, and opportunities for professional development in a vibrant Toronto location. Join us to be part of a team that values genuine connections and strives to create lasting impressions for both our guests and our employees.
Contact Details:
Four Seasons Hotels and Resorts Recruitment Team
