At a Glance
- Tasks: Provide exceptional customer service and manage bookings at the front counter.
- Company: Fountain Tire Nanaimo, a trusted automotive repair shop.
- Benefits: Competitive salary, health benefits, RRSP matching, and discounts on services.
- Other info: Great opportunities for advancement and regular day shifts.
- Why this job: Join a supportive team and develop your skills in a dynamic environment.
- Qualifications: 1 year experience, valid driver's license, and excellent customer service skills.
The predicted salary is between 65000 - 65000 $ per year.
Fountain Tire Nanaimo, an established automotive repair shop, is looking for a dedicated associate to provide exceptional customer service as a Front Counter Associate! At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
- Competitive compensation: $65,000 year
- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
- Excellent training program & opportunity for advancement
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
Primary Responsibilities:
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
- Minimum 1 year experience working with Fountain Tire
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger, light truck and, specialty tires and mechanical services
- Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
- Excellent customer service and a great attitude are a must
- A team player who takes pride in their work
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!
Front Counter Associate in Nanaimo employer: FOUNTAIN TIRE
Fountain Tire Vancouver (Marine Drive) is an exceptional employer that prioritizes the well-being and growth of its employees. With competitive wages, comprehensive health benefits, and a supportive work culture, technicians can thrive in a clean and efficient environment while enjoying opportunities for continuous learning and advancement. Join a team where your skills are valued, and you can make a meaningful impact in the automotive industry.
