At a Glance
- Tasks: Assist customers with service quotes and manage bookings for vehicle repairs.
- Company: Fountain Tire Burnaby, a well-established automotive repair shop.
- Benefits: Earn $28 to $32 per hour, plus health benefits and RRSP matching.
- Other info: Enjoy regular day shifts and great discounts on services for you and your family.
- Why this job: Join a friendly team and develop your skills in a supportive environment.
- Qualifications: Experience in automotive repair preferred; excellent customer service skills required.
The predicted salary is between 32 - 32 $ per hour.
Fountain Tire Burnaby (5850 Kingsway), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
What is in it for you?
- Competitive compensation: $28 to $32 per hour (based on experience)
- Health, dental, and vision benefit programs for you and your family
- RRSP program with company matching
- We will develop your skills and certifications with our excellent training program & opportunity for advancement
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
Primary Responsibilities:
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
- Experience in the automotive repair industry or tire industry is preferred
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger, light truck and, specialty tires and mechanical services
- Must possess a valid driver's license and be able to provide a satisfactory passenger or commercial Driver's Abstract
- Excellent customer service and a great attitude are a must
- A team player who takes pride in their work
At Fountain Tire, you'd have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow.
Service Advisor – Burnaby employer: FOUNTAIN TIRE LTD
Fountain Tire Sidney is an exceptional employer that prioritizes the well-being and growth of its associates. With competitive wages, comprehensive health benefits, and a supportive work environment, employees can thrive both personally and professionally. The company fosters a culture of continuous learning and advancement, making it an ideal place for Automotive Service Technicians looking to build a rewarding career in a clean and safe setting.
