Contractor - Medical Advisor (licensed Physician/GP) – Remote Canada

The Medical Advisor provides independent clinical expertise and advisory support across ASG’s telehealth services with a strong emphasis on the virtual care program. They contribute to the development and review of clinical policies, pathways, guidelines, and telehealth content, and support quality assurance, program evaluation, and medical adjudication. The role advises on research or pilot initiatives, escalation protocols, and emerging best practices, while liaising with Regional Health Authorities, the Department of Health, and other stakeholders. They play a key role in ensuring program alignment with evidence-informed practice and regulatory standards.

Primary Job Responsibilities

• Provide independent clinical expertise and advisory support across telehealth programs with a focus on the virtual care clinic.
• Advise on the development, refinement, and periodic review of clinical policies, pathways, and program protocols.
• Act as a medical consultant for the establishment and annual review of 811 clinical guidelines and other telehealth content.
• Participate in quality assurance and improvement initiatives, including chart reviews, documentation audits, trend analysis, and medical adjudication, providing non-binding recommendations for quality, safety, and educational purposes.
• Provide clinical input on patient safety events, complaints, risk mitigation strategies, and the design of escalation protocols for virtual care staff.
• Contribute to program evaluation, service expansion, implementation of new initiatives, and research or pilot projects from a clinical advisory perspective.
• Participate in regular meetings with the Nurse Practitioner team lead and Clinical Practice Manager to provide clinical guidance and support program-level discussions.
• Serve as a clinical liaison with Regional Health Authorities, the Department of Health, and other system partners.
• Represent the organization in public forums, advisory committees, and stakeholder meetings, providing expert clinical perspective.
• Monitor emerging best practices in teleservice including virtual care and provide recommendations for program alignment.

Experience

• Experience providing clinical guidance, advisory input, or program-level consultation in healthcare settings.
• Experience with virtual care, telehealth, or digital health service delivery is strongly preferred.
• Demonstrated experience in quality assurance, medical governance, research, or pilot project evaluation.
• Experience interpreting clinical guidelines, developing protocols, or reviewing evidence-informed practices.
• Experience liaising with healthcare system partners, government agencies, or professional associations is an asset.
• Demonstrated knowledge of the New Brunswick healthcare system, including primary care, Regional Health Authorities, and provincial health programs.

Education

• Medical degree (MD or equivalent) from a recognized medical school.
• Licensed physician in good standing with the College of Physicians and Surgeons of New Brunswick (CPSNB).
• Authorized to practice and hold permissions in both Horizon Health Network and Vitalité Health.
• Recent clinical experience in primary care, urgent care, emergency medicine, or other relevant specialties.

Skills and Competencies

• Strong knowledge of regulatory and professional standards for physicians in New Brunswick.
• Ability to analyze clinical data, identify trends, and provide non-binding recommendations.
• Experience or comfort using EMR/EHR systems, virtual care applications, and CRM tools for program oversight, advisory, and quality monitoring purposes.
• Excellent communication and collaboration skills for internal teams and external stakeholders.
• Bilingual proficiency in English and French, both written and verbal.
• Ability to apply clinical expertise at a program or systems level while respecting the independent decision-making of contracted providers.
• Ability to interpret data from virtual care platforms and support recommendations for clinical guideline or workflow improvements.
• Understanding of the healthcare needs, service access challenges, and population health priorities of New Brunswick residents.

Home Office Requirements

• Must have mobility, hand-eye coordination, and the ability to distinguish letters, numbers, and symbols.
• Regularly sits for extended periods, with occasional standing, walking, and reaching.
• Frequent computer and typing use are required; must occasionally lift up to 10 pounds.
• Reasonable accommodation may be provided.
• Reliable high-speed internet connection.
• Private, secure workspace to ensure patient confidentiality.
• Computer or laptop capable of running multiple applications and virtual care platforms.

Language Proficiency

Proficiency in both English and French is preferred. The role will primarily support English-speaking patients; however, occasional interaction with French-speaking patients may also be required.

Additional Information

This is an independent contractor position. Must be licensed in New Brunswick.