Support FortisBC's energy programs with customer service and detailed administration as a full-time regular Program Assistant in Surrey, BC.
Working in the Gas branch, you will administer complex demand-side management programs and help maintain reliable delivery systems. The work includes reviewing applications, addressing rebate concerns, coordinating vendor information, processing invoices, and preparing reports. Strong communication, initiative, and independent judgment are important.
Key Responsibilities:
- Review and approve applications with timeliness and attention
- Resolve rebate complaints under program terms and conditions
- Liaise with departments regarding purchase orders and vendors
- Maintain tracking data and prepare monthly or ad hoc reports
- Monitor customer experiences and suggest service improvements
Requirements:
- Recognized post-secondary certificate in a related discipline
- Minimum two years of recent related work experience
- Excellent oral and written communication skills
- Strong decision-making and problem-solving abilities
- Ability to maintain program oversight while managing details
Bring communication, judgment, and administrative accuracy to FortisBC's customer-focused program delivery and reporting work.
FortisBC Program Administration Assistant in Surrey employer: FortisBC
FortisBC is an exceptional employer, offering a dynamic work environment in Vancouver, BC, where you can thrive as a Privacy Officer & Senior Legal Counsel. With a commitment to safety, inclusivity, and employee growth, we provide competitive salaries, flexible work options, and opportunities for lifelong career development. Join our diverse team of over 2,700 employees and contribute to shaping a sustainable energy future while enjoying the benefits of a supportive workplace culture.
