Use program administration and analytical skills as a Program Assistant in Surrey, BC, supporting complex demand-side management programs at FortisBC.
This full-time regular position supports application processing, customer inquiries, invoices, tracking, and reporting. You will work with internal departments, contractors, customers, and cross-functional teams. Attention to detail, sound judgment, and intermediate Microsoft Office knowledge support accurate program delivery.
Key Responsibilities:
- Process applications within demand-side management tracking systems
- Respond to customer and contractor rebate inquiries
- Validate, code, and process program invoice payments
- Identify operational issues and escalate when appropriate
- Complete data entry, tracking, and program reports
Requirements:
- Business Administration, Marketing, Communications, or related certificate
- At least two years of directly related recent experience
- Problem-solving, judgment, reasoning, and analytical skills
- Initiative and ability to work independently
- Intermediate Outlook, Word, Excel, PowerPoint, and SharePoint knowledge
Support FortisBC programs through accurate administration, customer service, reporting, problem-solving, and detailed application processing.
Demand-Side Management Program Assistant in Surrey employer: FortisBC
FortisBC is an exceptional employer, offering a dynamic work environment in Vancouver, BC, where you can thrive as a Privacy Officer & Senior Legal Counsel. With a commitment to safety, inclusivity, and employee growth, we provide competitive salaries, flexible work options, and opportunities for lifelong career development. Join our diverse team of over 2,700 employees and contribute to shaping a sustainable energy future while enjoying the benefits of a supportive workplace culture.