IT Support Field Technician in Bedford

IT Support Field Technician in Bedford

Bedford Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Decommission IT hardware and manage inventory for a global project.
  • Company: Join a leading tech firm focused on innovative data solutions.
  • Benefits: Competitive pay, hands-on experience, and opportunities for growth.
  • Other info: Dynamic team environment with a focus on safety and precision.
  • Why this job: Be part of a crucial project that impacts global data management.
  • Qualifications: Experience with IT hardware and strong organizational skills required.

The predicted salary is between 45000 - 55000 $ per year.

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

  • Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
  • Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
  • Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
  • Adhere strictly to all client security policies and data destruction protocols.
  • Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
  • Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

  • Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.
  • Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
  • Familiarity with hardware from major vendors like HP, Dell, and Cisco.
  • Ability to methodically follow instructions and checklists with a high degree of accuracy.
  • Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
  • Excellent organizational and documentation skills.

Preferred Qualifications:

  • CompTIA A+ or equivalent certification.
  • Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
  • Awareness of data security standards (e.g., NIST 800-88).

IT Support Field Technician in Bedford employer: Fortis Hayes

Join a leading technology firm that prioritizes employee growth and fosters a collaborative work culture. As a Field IT Asset Decommissioning Technician, you'll be part of a global project that not only challenges your skills but also offers ample opportunities for professional development in a supportive environment. Enjoy competitive benefits and the chance to work with cutting-edge technology while making a meaningful impact on data center operations.

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Contact Details:

Fortis Hayes Recruitment Team

We think you need these skills to ace IT Support Field Technician in Bedford

Hardware Decommissioning
Inventory Management
Documentation Skills
Data Center Procedures
Asset Tracking Systems
Client Security Policies
Data Destruction Protocols