Automotive customer service and vehicle maintenance scheduling define this Service Advisor role at Hanover Chrysler in Hanover. Weekend shifts are scheduled as needed.
The Service Advisor guides customers through maintenance scheduling, repairs, estimates, and invoices. This role requires listening, communication, automotive mechanical fundamentals, and careful documentation. You will build relationships, explain repairs, and support customer satisfaction throughout each service interaction.
Key Responsibilities:
- Greet customers promptly by phone or in the dealership
- Schedule maintenance and repair appointments from service calls
- Recommend repairs and explain service costs and invoices
- Update customers on repair progress and return messages
- Document vehicle concerns accurately on repair orders
Requirements:
- Minimum Grade 12 high school diploma
- Fundamental understanding of automotive mechanical fundamentals
- Excellent listening, interpersonal, verbal, and writing skills
- Basic computer skills and strong attention to detail
- Availability for scheduled weekend shifts
Apply your automotive knowledge, customer communication, and service scheduling skills as a detail-oriented Service Advisor at Hanover Chrysler.
Automotive Service Advisor Hanover in Arthur employer: Formulafordlincoln
At Wilson Chevrolet and Wilson Ford, we pride ourselves on being an exceptional employer that values teamwork, innovation, and professional growth. Our dynamic work culture fosters collaboration and encourages employees to take initiative, while our commitment to employee development ensures that you have ample opportunities to advance your career in the automotive industry. Located in a vibrant community, we offer competitive benefits and a supportive environment where your contributions directly impact our success.
