What to be excited for in this role:
Hargrave Street Market, located in True North Square at 242 Hargrave Street, is seeking an enthusiastic, motivated, and experienced Restaurant Manager with a strong passion for hospitality and a talent for leading and developing people. In this role, you will help create memorable guest experiences, motivate and support a high-performing team, and uphold exceptional service standards and efficient day-to-day operations.
Lead & Develop Your Team
- Recruit, train, schedule, coach, and supervise front-of-house employees.
- Foster a positive, collaborative, and accountable team culture.
- Conduct staff meetings, performance reviews, and ongoing training.
- Build a team that consistently delivers warm, attentive, and professional service.
Deliver Exceptional Guest Experiences
- Oversee daily restaurant operations and maintain high service standards.
- Ensure smooth coordination between front-of-house, culinary, and bar operations.
- Manage reservations, floor plans, staffing levels, and service coverage.
- Respond to guest feedback and resolve concerns promptly and professionally.
- Maintain a clean, inviting, and well-presented restaurant environment.
- Monitor sales, labour costs, food and beverage costs, and operating expenses.
- Review financial reports and implement strategies to achieve revenue, profitability, and budget targets.
- Manage inventory, purchasing, stock control, and responsible product usage.
- Oversee cash handling, POS procedures, reporting, and administrative records.
- Support menu promotions, beverage sales, special events, and other revenue-generating initiatives.
Maintain Standards & Compliance
- Ensure compliance with food safety, sanitation, liquor licensing, and workplace safety requirements.
- Maintain equipment, cleanliness, maintenance, and operational standards.
- Ensure adherence to TN Hospitality policies and procedures.
What we need from you:
- Previous restaurant management or supervisory experience in a full-service restaurant is required.
- Experience in tapas, shared-plate dining, or upscale casual dining is an asset.
- Proven ability to lead, motivate, schedule, and develop a team.
- Strong understanding of restaurant financials, budgeting, cost control, inventory, and financial reporting.
- Familiarity with POS systems, reservation platforms, and restaurant management software.
- Knowledge of food and beverage operations and established service standards.
- Current Manitoba Smart Choices certification, maintained as required.
- Excellent communication, interpersonal, organizational, and problem-solving skills.
- Strong business acumen and the ability to make sound operational decisions.
- A hands-on leadership style with the ability to manage competing priorities in a fast-paced environment.
- Flexibility to work evenings, weekends, and statutory holidays as required.
Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodations may contact, in confidence, joinourteam@hargravestmarket.com
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