At a Glance
- Tasks: Lead customer onboarding and implementation strategies for enterprise clients.
- Company: Join Forma.ai, a leader in sales performance management.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team shaping the future of customer implementations.
- Why this job: Make a real impact by optimizing client success and driving innovation.
- Qualifications: 8-12+ years in SaaS, strong leadership, and analytical skills required.
The predicted salary is between 81000 - 99000 $ per year.
Join Forma. ai as the Director of Customer Onboarding and Implementation. Lead enterprise client strategies while optimizing sales performance management practices.
In this role, you will guide the implementation process for clients, ensuring that they receive the most from their sales compensation programs.
You will build a strong team focused on delivering excellence and play a crucial role in aligning client needs with product development.
Key
Responsibilities
- Lead implementation strategies for customer onboarding
- Mentor a high-performing implementation team
- Align customer deployment with growth and roadmap
- Set KPIs for implementation performance and outcomes
- Serve as a trusted advisor to executive stakeholders
Requirements
- 8–12+ years of experience in Saa S or similar environments
- Background in Sales Performance Management platforms
- Proven leadership in implementation teams
- Experience with complex data architectures
- Strong organizational and analytical abilities
Shape the future of customer implementations with Forma. ai, driving success and efficiency. #J-18808-Ljbffr
Director, Customer Onboarding and Implementation in Toronto employer: Forma.ai
Forma.ai is an exceptional employer located in Toronto, Canada, offering a dynamic startup environment where innovation thrives. With a strong focus on employee growth, we provide meaningful compensation, comprehensive healthcare benefits, and a generous training stipend to support your professional development. Our collaborative work culture emphasizes accountability and teamwork, ensuring that every team member plays a vital role in shaping the future of sales compensation technology.
