At a Glance
- Tasks: Lead and enhance customer experience programs across a diverse operational landscape.
- Company: Top facilities management provider in Canada focused on customer satisfaction.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a significant impact by transforming customer insights into actionable improvements.
- Qualifications: Experience in customer experience management and strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Foresight Recruitment Group is assisting a leading facilities management provider in Canada to hire a Director, Customer Experience.
You will develop, implement and continuously improve CX programs across a large, multi‑stakeholder operating environment, translating customer insights into practical actions that enhance service delivery and engagement.
You will build processes, establish performance measures and work across operational teams to embed improvements.
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Director, Customer Experience in Toronto employer: Foresight Recruitment Group
As a leading player in the facilities management sector in Canada, we pride ourselves on fostering a dynamic work culture that prioritizes employee growth and development. Our commitment to operational excellence and client satisfaction is matched by our dedication to providing competitive benefits and a supportive environment where senior leaders can thrive. Join us to take on a pivotal role that not only influences business direction but also allows you to build high-performing teams and engage with some of Canada's most prestigious organizations.
Contact Details:
Foresight Recruitment Group Recruitment Team
