At a Glance
- Tasks: Manage delinquency portfolios and negotiate payment arrangements with customers.
- Company: Join Ford Credit Canada, a leader in customer service and support.
- Benefits: Full-time remote work, competitive pay, and comprehensive training.
- Other info: In-person training in Edmonton with opportunities for career advancement.
- Why this job: Help customers get back on track while building your negotiation skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 47250 - 57750 $ per year.
Ford Credit Canada is seeking a Customer Service Representative - Account Maintenance to manage early-stage delinquency portfolios, negotiate payment arrangements, and provide professional expertise to help customers get back on track while upholding Ford Credit Canada's reputation.
The role is full-time remote with in-person training in Edmonton; you will handle inbound and outbound calls, collaborating with dealers to resolve balances and preserve customer trust.
Remote Delinquency Resolution & Negotiation Specialist in Vancouver employer: Ford
Ford of Canada is an exceptional employer that prioritizes employee growth and innovation within a collaborative work culture. Located at the Windsor Engine Plant/Essex Engine Plant, employees benefit from competitive salaries, a commitment to diversity, and opportunities to engage in meaningful projects that drive both personal and professional development. Join us in crafting high-quality vehicles while being part of a team that values your contributions and fosters a supportive environment.
