Shape the future of campus bookstores as a Strategic Retail Manager overseeing multiple locations. Drive operational brilliance, team development, and exceptional customer service across your units.
In this strategic role, you will lead multi-unit operations, focusing on hiring, coaching, and performance management. Your mission involves crafting detailed operational plans for peak activity, analyzing financials, and establishing strong connections with campus stakeholders. Work diligently to enhance course materials management and visual merchandising, ensuring each store remains a vibrant hub of activity.
Key Responsibilities:
- Lead talent management and team development across locations
- Create operational plans for busy periods and events
- Cultivate relations with campus faculty and administrators
- Oversee course materials and inventory management
- Drive customer service and visual merchandising excellence
Requirements:
- 3-5 years of relevant retail experience
- Bachelor's degree or equivalent
- Strong customer service and problem-solving skills
- Proven success in multi-site location management
- Advanced relationship-building and communication abilities
Take charge of maximizing bookstore performance while delivering outstanding customer experiences in a vibrant educational setting.
Strategic Multi-Store Retail Manager Elevating Campus Bookstore Experiences in Montréal employer: Follett Corporation
Follett is an exceptional employer that prioritizes employee growth and collaboration, particularly in the role of Course Materials Market Manager in Calgary. With a strong commitment to innovation and inclusion, employees benefit from a supportive work culture that encourages professional development and teamwork across multiple locations. The hybrid work model allows for flexibility while ensuring that team members are equipped with the tools and resources needed to succeed in managing course materials effectively.
