Lead Follett campus store operations across Canada through sales growth, financial oversight, and exceptional customer service. Shape daily execution and peak-period performance.
As Campus Store Manager, you will lead all facets of store operations while supporting a Regional Manager with campus relationships. You will execute operating plans, review financials, manage merchandise decisions, and maintain brand and operational excellence. The role also includes developing teams, strengthening customer relationships, and supporting course materials activities.
Key Responsibilities:
- Execute operating plans during traditional and rush periods
- Lead promotions, events, displays, layouts, and advertising copy
- Review financials and manage markups, markdowns, and write-offs
- Develop teams through recruiting, training, coaching, and performance management
- Maintain customer service, store standards, safety, and asset security
Requirements:
- Bachelor's Degree or equivalent
- Three to five years of retail management experience
- General computer skills
- Strong organizational, analytical, financial, and problem-solving skills
- Travel under ten percent
Bring operational leadership, financial acumen, team development, and customer service expertise to Follett campus retail operations.
Campus Store Operations Manager in Fredericton employer: Follett Corporation
Follett is an exceptional employer that prioritizes employee growth and collaboration, particularly in the role of Course Materials Market Manager in Calgary. With a strong commitment to innovation and inclusion, employees benefit from a supportive work culture that encourages professional development and teamwork across multiple locations. The hybrid work model allows for flexibility while ensuring that team members are equipped with the tools and resources needed to succeed in managing course materials effectively.
