Senior Director, Revenue Performance in Calgary

At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

The Senior Director, Revenue Performance is the senior commercial leader responsible for maximizing top-line revenue growth and long-term enterprise value across multiple destinations and business lines for their respective geography. This role provides strategic leadership to deliver and exceed revenue objectives by aligning business priorities, leveraging cross-functional expertise, and ensuring commercial decisions drive sustainable financial performance.

Working in partnership with Operations, Executive Leadership, and Commercial teams, the Senior Director develops and executes integrated commercial strategies that optimize demand, pricing, distribution, sales, marketing, reservations, and guest acquisition. Success in this role is measured by the ability to build high-performing teams, foster strong cross-functional collaboration, anticipate changing market conditions, and translate business strategy into commercial action that delivers both immediate results and long-term growth.

Commercial Leadership & Revenue Accountability

• Own enterprise top-line revenue performance by translating commercial strategy into coordinated execution across destinations, business lines, and commercial functions.
• Lead the prioritization and execution of commercial initiatives that maximize enterprise revenue, profitability, market share, and long-term enterprise value.
• Create operating alignment across Revenue Management, Sales, Marketing, Distribution, Integrated Communications, Central Reservations, Guest Insights & Commercial Analytics, Digital, and Operations.
• Drive accountability through disciplined planning, regular performance reviews, and follow-through.

Executive Leadership & Organizational Alignment

• Serve as the primary commercial partner to Operations, Executive Leadership, Finance, Technology, LOB Leadership, and Support Services.
• Build trust through transparent, proactive communication that clearly explains business priorities, strategic trade-offs, expected outcomes, and changes in direction.
• Foster a high-performance culture grounded in accountability, collaboration, continuous improvement, and shared ownership of commercial results.

Commercial Strategy & Business Performance

• Lead integrated commercial planning across pricing, inventory, distribution, demand generation, sales, marketing, customer acquisition, and guest experience.
• Leverage market intelligence, guest insights, competitive trends, and performance analytics to identify opportunities.
• Continuously evaluate commercial performance and rapidly adjust priorities, resources, and strategies in response to changing market conditions.

Performance Management & Decision Support

• Establish and monitor enterprise commercial performance indicators.
• Translate complex business performance into concise, actionable recommendations.
• Drive forecasting discipline and improve organizational understanding of commercial performance.

Commercial Excellence & Innovation

• Champion operational excellence across commercial processes.
• Identify opportunities to simplify processes, automate workflows, improve reporting, and strengthen commercial capabilities.

Business Growth & External Partnerships

• Identify and evaluate new revenue opportunities, partnerships, products, channels, and market segments.
• Collaborate with Operations and commercial leaders to ensure growth initiatives are financially sound and operationally executable.

Enterprise Commercial Governance

• Establish a consistent commercial operating cadence that aligns Commercial, Operations, and Finance.
• Facilitate enterprise decision-making by clearly communicating commercial recommendations.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Mathematics, or related field; MBA or relevant master’s preferred.
• 8+ years of progressive commercial experience with multi-product accountability.
• Strong financial and analytical acumen.
• Exceptional executive communication and presentation skills.
• Ability to travel as business needs require.

Core Competencies

• Enterprise Commercial Leadership & Executive Decision-Making.
• Strategic, Financial & Market Acumen.
• Cross-Functional Leadership & Influence.
• Data-Driven Storytelling & Executive Communication.
• Change Leadership & Talent Development.

Role Impact

The Senior Director, Revenue Performance is accountable for delivering sustainable top-line revenue growth by ensuring every commercial discipline operates with a shared strategy, common priorities, and clear accountability.

Hiring timeline & Process

We’re excited to start meeting leaders interested in this role and are opening the posting now to begin building relationships. We expect to begin active interviews in October and with a winter start.

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences.

Pursuit PERKS

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.

Equal Employment Opportunities

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.