Corporate Travel Consultant – Calgary

A world where tech and people work collectively to make corporate travel simpler, faster and easier. Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers.

We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel. Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division.

Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

About The Opportunity

We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. Our ideal candidate will have a minimum of 2 years travel consulting experience along with an insatiable appetite for delivering impeccable service.

Key Responsibilities

• Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards.
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Build and maintain strong working relationships.
• Provide solutions to travel related problems clients may experience.

Experience & Qualifications

• Customer Focused – Consistently goes above and beyond to deliver an exceptional client experience.
• Detail-Oriented & Organized – Takes pride in accuracy, stays organized, and effectively manages competing priorities while adapting quickly to changing needs.
• Relationship Builder – Outstanding interpersonal skills with the ability to build strong relationships and establish credibility with clients, suppliers, and internal stakeholders.
• Problem Solver – Thinks creatively and proactively to identify solutions and overcome challenges.
• Cultural Alignment – Embraces egalitarianism, irreverence, and ownership.
• Collaborative & Self-Directed – Thrives in a collaborative environment while also being able to work independently and deliver high-quality results.
• Excellent Communicator – Strong written and verbal communication skills with the ability to influence and engage a variety of audiences.
• Integrity & Discretion – Maintains confidentiality and handles sensitive information with professionalism and sound judgment.
• Thrives Under Pressure – Able to work effectively in a fast-paced, deadline-driven environment.
• Tech Savvy – Confident using Microsoft Office and comfortable learning new software, systems, and technology platforms.
• Travel Technology Experience – Experience with Sabre or another Global Distribution System (GDS) is considered an asset but is not required.
• Quick Learner – Able to quickly learn new systems, processes, and industry knowledge and apply them effectively.
• Process Improvement Mindset – Continuously identifies opportunities to improve processes, enhance the client experience, and drive operational efficiency.

Work Perks! - What’s in it for you:

• Generous paid time off policy.
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services.
• National/International Award Nights and Conferences.
• Group benefits including extended health care, dental and vision, gender affirming care, fertility care.
• Insurance including life, AD&D, critical illness, long term disability.
• Employee Assistance Program.
• RRSP/RPP with matching.
• Tuition Reimbursement Program.
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions.
• Global career opportunities in a network of brands and businesses.

Location – Calgary, Canada

For this position, we anticipate offering an annual salary of $50,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $50,000 - $86,000.

This posting reflects an active vacancy that we are currently seeking to fill. We welcome applications from candidates with diverse experiences. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society. We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca.