Service Now Developers

Service Now Developers

Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Join our team to develop and enhance ServiceNow capabilities, focusing on CMDB and Security Operations.
  • Company: Dynamic tech company located in Nepean, ON, fostering innovation and collaboration.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Onsite role with a focus on teamwork and career advancement.
  • Why this job: Make a real impact by optimizing cutting-edge technology in a collaborative environment.
  • Qualifications: 5+ years of ServiceNow development experience and strong JavaScript skills required.

The predicted salary is between 90000 - 110000 $ per year.

Work onsite - 5 days per week; Location: Nepean, ON

Overview

Our client is seeking a highly skilled ServiceNow Senior Developer to support the implementation and enhancement of the ServiceNow CMDB and Security Operations capabilities. The successful candidate will be responsible for hands-on development, configuration, integration, scripting, testing, and platform optimization. This role requires extensive experience with ServiceNow development, Discovery, integrations, workflow automation, and CMDB configuration.

Key Responsibilities

  • Phase 1: CMDB Foundation (Primary Focus)
    • Configure and optimize ServiceNow Discovery schedules.
    • Install, configure, and maintain MID Servers.
    • Configure Discovery credentials and troubleshoot connectivity issues.
    • Develop and maintain Identification and Reconciliation Rules (IRE/IRR).
    • Configure CI class structures and CMDB relationships.
    • Build CMDB dashboards, reports, and health metrics.
    • Support business service mapping activities.
    • Develop and maintain demonstration environments and proof-of-concept solutions.
    • Perform code reviews, testing, and deployment activities.
  • Phase 2: Security Operations Enablement
    • Configure ServiceNow Security Operations components including Vulnerability Response and Incident Response.
    • Develop integrations with vulnerability management and security monitoring tools.
    • Configure automated workflows, routing rules, notifications, and assignment groups.
    • Implement SLA monitoring and escalation processes for security incidents.
    • Support security data ingestion, normalization, and workflow automation.

Required Qualifications

  • Minimum 5+ years of hands-on ServiceNow development experience.
  • Strong experience with:
    • JavaScript
    • Business Rules
    • Client Scripts
    • UI Actions
    • Script Includes
    • Flow Designer
    • IntegrationHub
  • Experience configuring and supporting:
    • ServiceNow Discovery
    • MID Servers
    • CMDB Identification and Reconciliation Engine (IRE)
  • Experience developing REST and SOAP API integrations.
  • Familiarity with ServiceNow Security Operations and associated data models.
  • Experience performing unit testing, troubleshooting, and production support.

Preferred Qualifications

  • ServiceNow CSA certification.
  • ServiceNow CAD certification.
  • Experience working with CMDB and Discovery implementations.
  • Experience integrating vulnerability scanners, SIEM platforms, or cybersecurity tools.
  • Knowledge of CSDM principles and Service Mapping.
  • Experience working in enterprise-scale ServiceNow environments.

Key Deliverables

  • CMDB configurations and enhancements.
  • Discovery and MID Server implementation.
  • Dashboards, reports, and monitoring solutions.
  • Security Operations workflows and automations.
  • Third-party security tool integrations.
  • Technical documentation, testing results, and deployment packages.

Success Factors

  • Delivery of a healthy, accurate, and scalable CMDB.
  • Successful integration of security tooling with ServiceNow.
  • High-quality, maintainable code aligned with platform best practices.
  • Strong collaboration with architects, stakeholders, and operational teams.
  • Commitment to utilizing OOTB functionality whenever possible to maintain platform upgradability.

Service Now Developers employer: Flexstaf IT

Our company is an exceptional employer located in Nepean, ON, offering a dynamic work environment where ServiceNow Developers can thrive. We prioritize employee growth through continuous learning opportunities and foster a collaborative culture that values innovation and teamwork. With competitive benefits and a commitment to work-life balance, we ensure our team members feel valued and empowered to make a meaningful impact.

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Contact Details:

Flexstaf IT Recruitment Team

We think you need these skills to ace Service Now Developers

ServiceNow Development
CMDB Configuration
Discovery Configuration
JavaScript
Business Rules
Client Scripts
UI Actions