Automotive glass claims expertise drives this Claims Manager role at Fix Network. Serve customers while processing accurate, compliant claims across Canada.
Fix Network seeks a Claims Manager with three to five years handling automotive glass or insurance claims. You will manage claims from receipt through resolution, following company policies, insurer requirements, Québec regulations, and AMF licensing requirements. The position combines claims adjudication, customer communication, documentation review, and operational follow-up.
Key Responsibilities:
- Manage automotive glass claims from receipt through resolution
- Review invoices, vehicle details, parts, labour, and documentation
- Respond to inbound calls from customers and repair facilities
- Resolve exceptions, billing discrepancies, and documentation deficiencies
- Maintain claim records and monitor timely processing
Requirements:
- Valid Insurance Adjuster License
- Three to five years handling relevant claims
- Mandatory French and English bilingualism
- Knowledge of automotive glass repair and replacement procedures
- Claims systems and Microsoft Office proficiency
Apply automotive glass claims knowledge, bilingual communication, and detailed analysis to support compliant service at Fix Network.
Automotive Glass Claims Manager in Québec employer: Fix Network World
Fix Network is an exceptional employer for Collision Repair Technicians, offering a dynamic work environment in Ottawa, ON, where quality and safety are paramount. With a strong commitment to employee growth, the company provides ongoing training and development opportunities, fostering a culture of teamwork and innovation. Employees benefit from working with cutting-edge technology and tools, ensuring they stay at the forefront of the automotive repair industry while enjoying a supportive and collaborative atmosphere.
