Lead condominium service operations across Durham Region with FirstService Residential, using property oversight and people leadership daily. This field-based role requires frequent site travel.
As Service Manager, you oversee an assigned portfolio of condominium properties and lead Front Desk, Housekeeping, and Superintendent services. You build client relationships, manage staffing, and support consistent service delivery. The position requires organized ownership of operational challenges and follow-through.
Key Responsibilities:
- Oversee service delivery across assigned condominium properties
- Conduct property visits, inspections, and quality assurance reviews
- Maintain staffing, documentation, supplies, and equipment readiness
- Communicate performance, concerns, and improvement plans proactively
- Coordinate scheduling, coverage, and cross-training
Requirements:
- Three or more years of relevant leadership experience
- Experience supervising employees in service-oriented environments
- Experience coordinating staffing, service quality, and client relationships
- Strong interpersonal, communication, and client service skills
- Comfort using Microsoft Outlook, Word, and Excel
Bring property operations, team coaching, and client relationship skills to FirstService Residential's Durham Region portfolio.
Service Manager Condominium Operations in Mississauga employer: FirstService Residential Canada
FirstService Residential is an exceptional employer, recognized for its commitment to associate satisfaction and professional growth, as evidenced by our Great Place to Work certification. With competitive salaries, comprehensive benefits, and a supportive work culture, employees in the North Region of Canada can thrive in their careers while enjoying the opportunity to lead impactful marketing initiatives across diverse provinces. Join a high-performing team that values collaboration and innovation, and take advantage of our dedication to your development in the dynamic field of property management.
Contact Details:
FirstService Residential Canada Recruitment Team