Member Service Centre Representative (Part-Time)

Member Service Centre Representative (Part-Time)

On-site
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Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Hybrid work environment
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Primary Duties and Responsibilities

Provide prompt, efficient and courteous transactional sales and service to members over the phone. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Professionally and efficiently perform sales, service, and operational accountabilities as outlined below.

Job Specifications and Technical Requirements

  • Grade 12 or equivalent
  • 3 years office, credit union / bank cash experience

We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

This position is for an existing vacancy.

Salary: $26.03 per hour

Member Service Centre Representative (Part-Time) employer: FirstOntario Credit Union

FirstOntario is an exceptional employer that prioritizes employee growth and community engagement, making it a rewarding place to work as the Vice President of Wealth Management. With a strong focus on mentorship and team development, employees are encouraged to excel in their careers while contributing to meaningful outreach initiatives in Stoney Creek. The hybrid work model and commitment to compliance ensure a balanced and dynamic work environment, fostering both personal and professional success.

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Contact Details:

FirstOntario Credit Union Recruitment Team