Salary:
$45.13 per hour (full-time position – 30 hrs./week)
Job Description:
- Gather, analyze and document business and system requirements from management, operations, finance and other stakeholders to define functional and business needs for digital technology solutions
- Analyze business processes and translate business needs into functional requirements and system specifications for digital technology solutions.
- Evaluate technology solutions and vendor proposals against documented business, functional and integration requirements, and coordinate requirements clarification with vendors and internal stakeholders.
- Analyze payment-related business and system requirements, including card payments, transaction processing, refunds, cancellations, settlement and reconciliation processes.
- Define requirements for integration between digital platforms, payment providers and internal company systems, including payment processing, refunds, cancellations and reconciliation.
- Review proposed workflows and user journeys, and coordinate user acceptance testing to validate that system functionality meets approved business requirements.
- Identify, document and prioritize system defects, functional gaps and enhancement requests, and support their resolution and implementation.
- Support system implementation, deployment and post-implementation review, identifying opportunities for further system and digital-service improvements.
Job Requirements:
Bachelor’s degree in business administration, information systems or a related field.
Skills:
- Strong analytical, problem-solving and communication skills, with experience in business requirements analysis, mobile product management, digital banking and payments, and evaluation of technology solutions.
- Proficiency in functional requirements documentation, API validation, UAT/SIT, systems integration, Agile/Scrum methodologies, UI/UX review and optimization, defect and gap analysis, and supporting system implementation and continuous improvement.
- 2-3 years of experience as business analyst is an asset
Company:
Angels Patient Transportation
4649 Albion Rd S, Ottawa, ON K1X 1A4
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Business Systems Analyst (NOC 21221) in Ottawa employer: First Nations Jobs Online
The City of Toronto is an exceptional employer, offering a unique opportunity to lead the Indigenous Affairs Office in one of Canada's largest municipalities. With a strong commitment to inclusiveness and reconciliation, employees benefit from a collaborative work culture that values relationship-building and community engagement. The City provides ample opportunities for professional growth and development, allowing leaders to make a meaningful impact on the lives of diverse Indigenous communities while shaping policies that resonate beyond Toronto.
