First National seeks a French-English Arrears Specialist for its 12-month contract in Toronto or Montreal, supporting timely collections and client resolutions.
Reporting to the Supervisor, Collections, this Resolution Specialist investigates assigned delinquent accounts and administers portfolio collections. You will establish arrears settlement payments, assess fees, provide mortgage verifications, and collect deficiency balances. The work requires deadlines, multitasking, and policy adherence.
Key Responsibilities:
- Set up arrears settlement payments
- Assess and collect applicable fees
- Process new PAC information
- Provide credit ratings and mortgage verifications
- Collect deficiency balances on discharged mortgages
Requirements:
- French-English bilingualism for customer and partner interactions
- Ability to meet deadlines under high volume
- Strong interpersonal and communication skills
- Ability to work independently and collaboratively
- Competency in MS Office and new systems
Bring bilingual service, portfolio administration, and deadline-focused collections skills to First National's mortgage resolution work.
French English Arrears Specialist in Montréal employer: First National Financial
First National is an exceptional employer that prioritizes the growth and development of its employees, particularly in the dynamic field of cybersecurity. Located in Toronto, the company fosters a collaborative work culture where innovation thrives, offering comprehensive benefits and opportunities for professional advancement. As an Assistant Vice President, you will not only lead critical security initiatives but also be part of a team that values your expertise and contributions to safeguarding the organization against cyber threats.
