French-English collections expertise drives this full-time Resolution Specialist contract in Toronto or Montreal, managing arrears through investigation, administration, and timely resolution.
Reporting to the Supervisor, Collections, you will handle delinquent accounts within an assigned portfolio. The position focuses on company-policy compliance, client budgeting support, fees, mortgage-related balances, and arrears settlements. Strong communication, analysis, and problem-solving skills support effective decisions.
Key Responsibilities:
- Investigate delinquent accounts within assigned portfolios
- Administer collections and minimize monetary loss exposure
- Assist clients with budgeting and delinquency planning
- Review bankruptcies and consumer proposals
- Collect common expenses, liens, taxes, and utility arrears
Requirements:
- French and English bilingualism required
- Strong communication and interpersonal skills
- Excellent analytical and problem-solving abilities
- MS Office competency and technology-learning capacity
- Availability for required shift work
Apply your bilingual communication, collections knowledge, and analytical judgment to resolve arrears for First National clients and portfolios.
Bilingual Collections Resolution Specialist in Toronto employer: First National Financial LP
First National is an exceptional employer that champions innovation and collaboration in the heart of Toronto. As a User Experience Designer, you'll thrive in a supportive environment that prioritizes professional growth and teamwork, allowing you to make a meaningful impact on mortgage solutions and AI interfaces. With a focus on user-centric design and a commitment to enhancing usability, First National offers a unique opportunity to shape the future of financial services while enjoying a vibrant work culture.
Contact Details:
First National Financial LP Recruitment Team
