Deliver accurate banking transactions and responsive customer service as a Service Associate Teller at First Merchants Bank. Support customers while recommending relevant financial products.
This Service Associate Teller position centers on transaction processing, customer solutions, and loyalty building. You will answer inquiries, address problems, and suggest products meeting current and future financial needs. The role also supports banking center operations, compliance, security, and sales goals.
Key Responsibilities:
- Respond to customer requests for banking transactions
- Answer inquiries and resolve problems with suitable solutions
- Balance cash, daily transactions, vault, and ATM
- Follow compliance, reporting, security, and verification procedures
- Sell products, make referrals, and attend coaching sessions
Requirements:
- High School Diploma or equivalent
- Three months of sales, cash handling, or related experience
- Ability to protect customer privacy through verification procedures
- Knowledge of bank products and services
- Ability to support banking center opening or closing
Use transaction accuracy, customer service, and product knowledge to support First Merchants Bank customers and banking center goals.
Bank Teller Customer Service Associate employer: First Merchants Brand
First Merchants Bank is an exceptional employer that prioritizes employee growth and a supportive work culture in Flat Rock, MI. With comprehensive benefits including medical, dental, and tuition reimbursement, we foster an environment where team members can thrive both personally and professionally. Our commitment to diversity and inclusion ensures that every voice is valued, making it a meaningful place to build a rewarding career in banking.
