Elevate your career in Group Benefits with First Canadian Group Benefits in Edmonton. This full-time senior role focuses on improving administration processes and client experiences across group benefit platforms.
As a Senior Plan Administrator, you will assist in transitioning groups to new platforms, collaborating closely with internal sales teams and clients. This role emphasizes your expertise in group benefits administration, alongside proficiency in CRM systems and client service. Your input will directly influence workflows and administrative practices, ensuring the continued success of our growing team.
Key Responsibilities:
- Assist in transitioning groups to new administration platforms
- Collaborate with sales and clients on new implementations
- Track inquiries via Customer Relationship Management system
- Resolve client issues with timely solutions
- Provide feedback to Business Analysts on user experience
Requirements:
- Bachelor's degree or equivalent experience preferred
- 5+ years in Group Benefits administration required
- Proficient in Microsoft Office and technology platforms
- Strong customer service skills essential
- Fluent in French and English communication
Leverage your group benefits knowledge to enhance client service and operational efficiency with First Canadian.
Group Benefits Plan Administrator Edmonton employer: First Canadian Financial Group
First Canadian Financial Group offers a dynamic work environment where employees can significantly influence the company's direction. The organization values employee input and fosters professional growth through various programs, including educational assistance and career development opportunities. With a strong focus on health and wellness, employees enjoy benefits such as an earned time-off program, a group retirement savings plan, and a culture dedicated to diversity and inclusion.
Contact Details:
First Canadian Financial Group Recruitment Team
