Retail Experience Lead: Service & Team Coach

Retail Experience Lead: Service & Team Coach

Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the team, ensure top-notch customer service, and manage store operations.
  • Company: Fire & Flower Inc., a dynamic retail environment in Guelph, Ontario.
  • Benefits: Competitive pay, flexible hours, and opportunities for growth.
  • Other info: Join a vibrant team and make a difference in the retail landscape.
  • Why this job: Be a key player in creating amazing customer experiences and leading a passionate team.
  • Qualifications: Strong retail knowledge, communication skills, and conflict-resolution abilities.

The predicted salary is between 40500 - 49500 $ per year.

Fire & Flower Inc. in Guelph, Ontario seeks a Retail Experience Lead to open/close the store, supervise staff, and uphold presentation standards while delivering exceptional customer service.

You will assist cashiers, manage cash, and handle administrative duties, acting as a knowledge resource for the team.

The role emphasizes education, policy adherence, and escalation of issues to store managers. Strong retail knowledge, communication, and conflict-resolution skills are essential.

Retail Experience Lead: Service & Team Coach employer: Fire & Flower Inc

Fire & Flower Inc. is an exceptional employer that fosters a dynamic work culture in Guelph, Ontario, where employees are encouraged to grow and develop their skills in the retail sector. With a strong emphasis on education and teamwork, we offer comprehensive training programs and opportunities for career advancement, ensuring that our Retail Experience Leads thrive in a supportive environment dedicated to delivering outstanding customer service.

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Contact Details:

Fire & Flower Inc Recruitment Team

We think you need these skills to ace Retail Experience Lead: Service & Team Coach

Retail Knowledge
Customer Service
Staff Supervision
Presentation Standards
Cash Management
Administrative Duties
Communication Skills