At a Glance
- Tasks: Lead retail shifts, supervise staff, and ensure top-notch customer service.
- Company: Join a dynamic retail team focused on excellence and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Perfect for those looking to develop leadership skills in a fast-paced environment.
- Why this job: Be a key player in creating amazing shopping experiences and leading a motivated team.
- Qualifications: Two years of retail experience and strong customer service skills required.
The predicted salary is between 29700 - 36300 $ per year.
Lead retail shifts through customer service, staff supervision, and cash management while maintaining store standards and daily operations.
The Retail Experience Lead oversees assigned shifts, opening and closing the store while supporting employees and customers.
This role requires retail sales knowledge, communication skills, and the ability to guide, educate, and motivate team members.
You will reinforce policies, procedures, regulations, and compliance standards.
Key Responsibilities
- Open and close the retail store
- Supervise staff during assigned shifts
- Assist cashiers and manage cash activities
- Maintain store appearance and product presentation
- Escalate employee issues and customer complaints
Requirements
- Two years of retail industry experience
- High school diploma or GED
- Strong customer service and troubleshooting skills
- Experience with cash management
- Provincial Cannabis Certification
Apply retail leadership, customer service, and cash management skills as a Retail Experience Lead supervising store operations.
Retail Shift Supervisor Customer Service in Edmonton employer: Fire & Flower Inc
Fire & Flower Inc. is an exceptional employer that fosters a dynamic work culture in Guelph, Ontario, where employees are encouraged to grow and develop their skills in the retail sector. With a strong emphasis on education and teamwork, we offer comprehensive training programs and opportunities for career advancement, ensuring that our Retail Experience Leads thrive in a supportive environment dedicated to delivering outstanding customer service.
