Final POS Inc. is seeking a Customer Success Associate to ensure Newfoundland and Labrador merchants realize value after the sale. You'll report to the Head of Sales and guide onboarding, configuration, and initial live use.
You will maintain relationships as the primary post-sale contact, work with Product and Support to resolve issues, track health in the CRM, and gather feedback to influence the roadmap. This in-person role is based in St. John's with travel across the province as needed.
Customer Success Associate β Onsite in NL in St. John's employer: Final POS Inc.
Final is an exceptional employer that offers a unique opportunity to be part of a groundbreaking AI commerce platform right in St. John's, NL. With a strong focus on employee growth, competitive compensation, and a vibrant work culture, team members enjoy comprehensive benefits including health insurance and stock options. Join a passionate team dedicated to modernizing local commerce while working from a fantastic office space that fosters collaboration and innovation.