Director of Integrated Retail & Guest Experience in Toronto

Director of Integrated Retail & Guest Experience in Toronto

Toronto Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead retail sales and enhance customer experience across digital and in-store channels.
  • Company: FIKA Company, a dynamic brand based in Toronto, ON.
  • Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
  • Other info: Join a passionate team focused on innovation and excellence.
  • Why this job: Shape the future of retail while driving sales and customer loyalty.
  • Qualifications: Proven leadership in retail sales and customer experience management.

The predicted salary is between 90000 - 110000 $ per year.

FIKA Company in Toronto, ON seeks a Director of Integrated Retail Sales & Customer Experience to drive profitable sales growth across digital and in-store channels. The role connects sales strategy, customer education, and field execution to improve conversion, basket growth, loyalty, and repeat visits.

Reporting to the VP, Retail Operations, this leader will translate priorities into clear selling standards, practical plays, and measurable customer journeys across districts and stores.

Director of Integrated Retail & Guest Experience in Toronto employer: FIKA Company

FIKA is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Toronto. As the Visual Merchandising Director, you will not only lead innovative strategies that shape the cannabis retail landscape but also benefit from ample opportunities for professional growth and collaboration with passionate teams. With a commitment to employee development and a focus on creating engaging customer experiences, FIKA stands out as a rewarding place to build your career.

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Contact Details:

FIKA Company Recruitment Team

We think you need these skills to ace Director of Integrated Retail & Guest Experience in Toronto

Communication Skills
Adaptability
Problem-Solving Skills
Leadership Skills
Customer Service
Time Management
Attention to Detail