Lead Fidelity’s insurance operations build-out using life insurance expertise and operational leadership on a flexible hybrid schedule in Toronto. As Team Manager, Insurance Operations, you will establish Fidelity Wealth’s insurance operations function from inception. You will design operating models, workflows, controls, service standards, and governance while recruiting and developing Insurance Operations Associates. The function will support onboarding, policy administration, underwriting, servicing, compliance, and operational excellence. Key Responsibilities:
Build Fidelity Wealth’s Insurance Operations function from inception Establish workflows, controls, metrics, governance, and service standards Recruit, lead, coach, and develop Insurance Operations Associates Oversee applications, policy administration, renewals, and servicing Manage carrier and Managing General Agency relationships Requirements:
Five-plus years in insurance operations or related financial services Leadership experience recruiting, managing, and developing teams Deep knowledge of life insurance operations and policy administration Experience with carriers, MGAs, controls, governance, and service standards English and French bilingualism; LLQP or willingness to obtain Bring life insurance operations, team leadership, and governance expertise to build Fidelity Wealth’s scalable insurance capability.
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Insurance Operations Team Manager in Mississauga employer: Fidelity Canada
Fidelity is an exceptional employer that fosters a dynamic and inclusive work culture in Toronto, where innovation thrives in a hybrid environment. Employees benefit from comprehensive growth opportunities, including training on cutting-edge cloud technologies and collaboration on AI-driven projects, all while contributing to impactful solutions that shape the future of technology. Join us to be part of a team that values your expertise and encourages professional development in a supportive atmosphere.