Client Experience Consultant in Burnaby

Client Experience Consultant in Burnaby

Burnaby Full-Time On-site
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Enhance client satisfaction as a Consultant at Ferguson from our Burnaby office, connecting with clients across Canada. Utilize your sales expertise in a supportive environment focused on close interactions and real-time consultations.

As a full-time Inside Sales Consultant, you will engage with warm leads, conducting face-to-face consultations via video. Your primary goal is to guide clients through the booking process, ensuring a seamless moving experience without cold calls or pressure. This company prioritizes internal growth, providing ample opportunity to advance your career into sales leadership roles.

Key Responsibilities:

  • Answer inbound calls and inquiries from interested clients
  • Conduct video consultations to build move inventories
  • Guide clients through booking, addressing objections as needed
  • Follow up consistently on open quotes to finalize bookings
  • Coordinate on-site estimates for complex jobs

Requirements:

  • Minimum 2 years in sales or call center roles
  • Confident and warm communication skills
  • Desire to follow up proactively on leads
  • Competitive drive to achieve and exceed sales targets
  • No moving experience required; we train for success

Utilize your sales experience to drive success for Ferguson and create lasting client relationships.

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Contact Details:

Ferguson Moving & Storage Recruitment Team