Use customer service, negotiation, and communication skills as a FedEx Customer Service Representative supporting direct customer interactions. This is an interview position.
The representative provides accurate information and assistance while performing administrative duties for efficient operations. The position promotes continued sales and potential incremental revenue wherever possible. FedEx Express and Ground products, Canadian Customs regulations, Windows, and bilingual communication are relevant areas.
Key Responsibilities:
- Provide accurate information to customers requiring direct interface
- Assist customers with questions and service needs
- Perform administrative duties supporting efficient operations
- Promote continued sales and potential incremental revenue
- Complete mandatory testing, training, and recurrency requirements
Requirements:
- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Good analytical, problem solving, and negotiation skills
- Ability to operate in a PC Windows environment
- Bilingual French and English qualification
Apply customer assistance, administrative, negotiation, and communication skills while supporting FedEx customers and sales activity.
FedEx Customer Service Representative in Saint-Bruno-de-Montarville employer: FedEx
EBC Inc. stands out as an exceptional employer, offering a dynamic and innovative work environment where employees are at the heart of every project. With a strong commitment to professional development, comprehensive benefits including a complete group insurance program and a robust RRSP plan, and a culture built on respect and integrity, EBC fosters a collaborative atmosphere that empowers its team members to excel in their careers. Located in a vibrant community, EBC is recognized as one of Canada's Best Managed Companies, making it an ideal place for those seeking meaningful and rewarding employment in the construction industry.
