Explore an import representative role at FedEx, located at YVRR. This full-time position emphasizes processing import paperwork and providing exceptional customer support throughout the shipment process.
As an Import Representative at FedEx, you'll verify crucial import details, request clearance instructions, and offer assistance to customers regarding international shipments. You'll focus on resolving issues, tracking shipments, and ensuring updates are communicated effectively. This position requires strong technical skills and knowledge of Canadian Customs regulations to assist in maintaining top-tier service levels.
Key Responsibilities:
- Verify import information and request necessary clearance instructions
- Maintain accurate records and update shipment statuses
- Provide assistance to customers regarding international shipping
- Resolve shipment issues through effective tracing and tracking
- Ensure compliance with Canadian Customs regulations
Requirements:
- Minimum 6 months of related experience (FedEx preferred)
- Basic knowledge of Excel and PC Windows environment
- Ability to lift up to 70 lbs and manage heavier packages
- Valid driver's license may be required for specific locations
- Bilingual in French and English if based in Quebec
Elevate your career with FedEx as you manage import processes and enhance customer experience.
Full-Time Import Representative at FedEx in Richmond employer: FedEx
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