Enhance customer service at FedEx as an Import Representative. This role requires verifying import information and processing paperwork while ensuring excellent customer experience.
As an Import Representative, you will manage the import paperwork and assist customers with international shipment information. This entry-level position values candidates who can operate in a PC environment and deliver accurate updates. Familiarity with FedEx operations and customs regulations is preferred, along with a commitment to providing solutions to shipping problems.
Key Responsibilities:
- Verify import information and request clearance instructions
- Manage and track problem shipments efficiently
- Update and record shipment status consistently
- Provide assistance for international shipment queries
- Handle packages weighing up to 150 lbs with equipment
Requirements:
- Minimum 6 months of experience at FedEx (preferred)
- Knowledge of Canadian customs regulations (preferred)
- Basic Excel skills and PC proficiency required
- Valid driver's license may be needed for specific ports
- Bilingual in French and English if residing in Quebec
Drive operational success while supporting customers' import needs with your detail-oriented and proactive approach.
Import Representative at FedEx in Delta employer: FedEx
EBC Inc. stands out as an exceptional employer, offering a dynamic and innovative work environment where employees are at the heart of every project. With a strong commitment to professional development, comprehensive benefits including a complete group insurance program and a robust RRSP plan, and a culture built on respect and integrity, EBC fosters a collaborative atmosphere that empowers its team members to excel in their careers. Located in a vibrant community, EBC is recognized as one of Canada's Best Managed Companies, making it an ideal place for those seeking meaningful and rewarding employment in the construction industry.
