FedEx customer service representatives provide accurate information, direct customer assistance, and administrative support. PC Windows skills and verbal communication are central to this interview position.
This customer service representative position supports efficient operations while promoting continued sales and potential incremental revenue. The work involves direct customer interface, administrative duties, and applying knowledge of FedEx Express and Ground products and services. Knowledge of Canadian Customs regulations is preferred.
Key Responsibilities:
- Provide accurate information and assistance to customers
- Handle direct customer interface professionally and clearly
- Perform administrative duties supporting efficient operations
- Promote continued sales and potential incremental revenue
Requirements:
- High school diploma or equivalent; college diploma preferred
- Excellent interpersonal and verbal communication skills
- Ability to operate in a PC Windows environment
- Good analytical, problem solving, and negotiation skills
- Ability to lift 70 pounds and maneuver 150 pound packages
Apply customer assistance, administrative, sales, and communication skills while supporting FedEx customers and operational efficiency.
FedEx Customer Service Representative in Ottawa employer: FedEx Corporation
FedEx Corporation offers a dynamic work environment that emphasizes safety and operational excellence. Employees benefit from comprehensive training programs and opportunities for professional development, ensuring they are well-equipped to succeed in their roles. The company fosters a culture of mentorship and teamwork, making it an attractive employer for those seeking growth in the logistics industry.
