Employee Experience Change Management Lead

Employee Experience Change Management Lead

Full-Time On-site
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Lead Workday change management and employee communications for FCM through a primarily virtual, hybrid role near Ottawa. Coordinate training and adoption across enterprise systems. As Employee Experience Lead, you will support Workday implementation and post-go-live adoption across systems and processes. The 12-month term role combines change management, communications, training coordination, and employee experience improvements. You will collaborate with ERP, IT, People and Culture, and Finance stakeholders to make transitions clear and effective. Key Responsibilities:

Lead enterprise systems change activities and readiness assessments Track adoption metrics and close implementation gaps Develop newsletters, FAQs, intranet updates, and communications calendars Design and facilitate ERP training sessions and learning resources Improve employee lifecycle touchpoints through feedback and journey mapping Requirements:

Four to six years in change management, training, or communications Bachelor’s degree or equivalent education and experience Workday implementation and post-go-live support experience Strong writing, facilitation, and coordination skills Experience with Asana, SharePoint, and Teams Bring Workday, change management, communications, and training expertise to strengthen employee adoption at FCM near Ottawa.

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Employee Experience Change Management Lead employer: Federation of Canadian Municipalities

The Federation of Canadian Municipalities (FCM) is an exceptional employer that champions a flexible and inclusive work culture, allowing employees to thrive in a hybrid environment while making a meaningful impact on communities across Canada. With a strong commitment to professional development and collaboration with diverse stakeholders, FCM offers unique opportunities for growth and engagement in the heart of Ottawa, making it an ideal place for passionate individuals looking to drive positive change.

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Contact Details:

Federation of Canadian Municipalities Recruitment Team