Farm & Ranch Manager - Innisfail - Central Alberta Co-op

Job description

Join our Team at Innisfail Home Centre!

Do you have a strong interest in agricultural retail operations and delivering great customer service? If so, Innisfail Home Centre presents the perfect opportunity for you! We're currently looking for a Farm & Ranch Manager to join our dynamic team.

Position: Farm & Ranch Manager

Full-time: 40 hours per week. Eligible for benefits after 3 months. If you are relocating from another province, please ensure you have AB Health coverage to be covered by our plan provider.

Availability: Available to work Monday to Saturday

The Farm & Ranch Manager will be responsible for delivering world class customer service, overall operations of the farm & ranch department, including sales, gross margin, and other expenses control; store standards; ordering and inventory control; human resources relations, customer service; administrative duties, store management, merchandising displays; and maintaining cleanliness and housekeeping standards. The Farm & Ranch Manager will provide leadership to all positions within the farm & ranch department and exemplify and promote the Co-op’s branding initiatives.

Key Responsibilities:

• Prepare, administer and be responsible for the sales, margin, direct interest, and inventory turns of the farm & ranch department.

• Collaborate with department managers within the Central Alberta CO-OP HABS Division, to further develop business & marketing strategies.

• Provide leadership and direction to employees in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.

• Encourage Team Members to be passionate about the way they present themselves, their store, the products, and their services.

• Provide leadership in employee relations, hiring, training, development, performance management, assigning duties, discipline, recognition, termination, security, union contract compliance, and administration of policy and procedures.

• Celebrate successes and foster an atmosphere of employee engagement.

• Handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations.

• Oversee staff to ensure work is being performed according to established standards.

• Perform additional duties as assigned by the store manager.

Who You Are: To be successful in this role, you will have:

• 3-5 years of experience in a retail environment.

• Minimum 3 years of experience leading a department or location within a retail environment. A background in Farm & Ranch retail is preferable.

• A diploma or degree in business, management, or a related field would be an asset.

• Financial literacy, able to understand budgets, margins, and scheduling.

• Able to lift products over 55 lbs. regularly.

• Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and POS systems.

• Excellent internal and external customer service skills.

• Demonstrated effective team leadership skills and the ability to work well within multi-generational teams.

• Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

• Strong communication skills.

• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.

• Ability to respond quickly in a dynamic and changing environment.

• Ability to identify measures of performance and actions needed to improve or correct performance.

• Effective leadership skills, with a strong focus on employee engagement.

• Leadership and coaching expertise, including strong facilitation, collaboration, influence, and relationship management skills.

• Managerial courage, evidenced by a strong ability to identify and address issues quickly and directly, and provide specific and actionable feedback to others.

• Superior mentoring skills and a demonstrated ability to foster the engagement and development of direct reports, challenge and stretch Team Members in meaningful ways, and build a strong, agile team.

• Ability to adapt to new technology, and tech savvy.

Total Rewards:

At Central Alberta Co-op, we value our team members and are committed to their well-being and success. As part of our dedication to providing a supportive working environment, we offer a range of Total Rewards:

• Loyalty Discount Program: Enjoy discounts on merchandise as a token of appreciation for your dedication.
• Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family.
• Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
• Long Term Service Awards: Recognize and celebrate milestones in your career with us.
• Leadership Development Program: Take advantage of growth opportunities and advance your career within our organization. Select the link for more information:

Central Alberta Co-op is proud to uphold our Brand Values of Integrity, Responsibility, and Community. We offer competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan based on employment status. We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation. As a COR certified organization, we are dedicated in providing our team members and customers with a safe working and shopping environment.

Important Note:

Successful candidates must provide their Social Insurance Number before their first shift.

We appreciate your interest in joining our team. However, only applicants selected for an interview will be contacted.

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