Position Summary
This position is primarily responsible for providing brokerage and logistics services to clients, and serving as the key contact for specific client accounts.
Key Responsibilities (Supervisory/Materials/Information)
- Analyze documentation to determine appropriate tariff classification, duty and tax rate.
- Prepare import and export documents; consult appropriate governmental legislation
- Complete weekly manual billing in adherence to client contract and approve invoices for payment.
- Communicate with warehouse personnel, approving shipments in a timely fashion and resolving any problems / issues that may develop.
- Maintain files, photocopy, fax and distribute information as required
- Perform a variety of other duties as required and as assigned by management
- Resolves client inquires, including tracking and tracing shipments, billing problems etc and contact client to obtain necessary information.
Education and Experience
- 3 Years brokerage experience
- Certified Customs Specialist (CCS) designation, in good standing
Competencies, Working Skills & Attributes
- Self-motivated and able to work independently with little supervision
- Able to work in a high volume and fast paced environment
- Excellent communication, customer service and organizational skills
- Proficient with Microsoft Word and Excel
- Excellent and accurate data entry skills
Working Conditions, Mental Effort & Physical Requirements
- Ability to sit for extended periods of time
- Ability to focus on computer screen and / or written material for extended periods of time
- Manual dexterity required to use desktop computer and peripherals
- Must work under deadlines and related stresses in a timely and efficient manner
- Must be able to professionally handle various personnel and other situations as they arise
- May need to work the occasional Statutory Holiday or overtime, as needed
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