Lead front-end service at Farm Boy through customer service, team coaching, and cash-handling controls in a hands-on leadership role.
As Assistant Service Manager, you support the Department Manager with department strategies, operational performance, and a welcoming shopping experience. You guide team development through training, motivation, recognition, and feedback. You also help maintain compliance, financial stewardship, and daily store operations.
Key Responsibilities:
- Deliver exceptional customer service across the front end
- Partner with the Department Manager on department strategies
- Train, coach, motivate, and recognize team members
- Safeguard financial assets through cash-handling controls
- Assist with cashier coverage, scheduling, and store cleanliness
Requirements:
- Post-secondary business education and one year supervisory experience
- Passion for engaging, exceptional customer service
- Smart Serve certification or willingness to obtain within six months
- Organizational, analytical, interpersonal, communication, and mathematical skills
- Flexibility for evenings, weekends, and holidays
Bring front-end leadership, customer service, team development, and financial stewardship to Farm Boy's Assistant Service Manager position.
Farm Boy Front End Service Manager in Burlington employer: Farm Boy Inc.
Farm Boy is an exceptional employer that prioritizes the growth and well-being of its team members. With a strong commitment to providing comprehensive benefits, on-the-job training, and a supportive work culture, employees are empowered to thrive in their roles while delivering outstanding customer service. Located in a vibrant community, Farm Boy fosters an inclusive environment where diverse backgrounds are celebrated, making it a rewarding place to build a meaningful career.
