Lead front-end service with customer care and operational performance as an Assistant Service Manager at Farm Boy. Support a welcoming fresh shopping experience.
As a key front-end leadership team member, you work alongside the Department Manager at Farm Boy. You help execute department strategies, develop teams, protect financial assets, and maintain accountable operations. Your work supports exceptional service and community-focused retail.
Key Responsibilities:
- Deliver outstanding customer service across the front end
- Partner with the Department Manager on department strategies
- Train, coach, motivate, and recognize team members
- Lead huddles sharing goals, achievements, and product knowledge
- Support cash controls, scheduling, overrides, and daily operations
Requirements:
- Passion for engaging and exceptional customer service
- Business post-secondary education and one year supervisory experience
- Smart Serve certification or willingness to obtain within six months
- Strong organizational, analytical, interpersonal, and mathematical skills
- Availability for evenings, weekends, and holidays
Bring front-end leadership, customer service, team development, and financial stewardship to Farm Boy's daily store operations.
Assistant Front End Service Manager in Burlington employer: Farm Boy Inc.
Farm Boy is an exceptional employer that prioritizes the growth and well-being of its team members. With a strong commitment to providing comprehensive benefits, on-the-job training, and a supportive work culture, employees are empowered to thrive in their roles while delivering outstanding customer service. Located in a vibrant community, Farm Boy fosters an inclusive environment where diverse backgrounds are celebrated, making it a rewarding place to build a meaningful career.
