Deliver memorable wine club experiences for Far Niente Wine Estates in Oakville, California, using customer service and communication skills. This is a hybrid office position.
The Wine Club Specialist supports members across all Far Niente Wine Estates wine clubs. The role combines sales support, order processing, database maintenance, event assistance, and member communication. Success requires accurate follow-up, professional issue resolution, and helpful coordination with fulfillment, hospitality, and direct-to-consumer teams.
Key Responsibilities:
- Respond to member inquiries, requests, orders, cancellations, and reservations
- Process memberships, wine orders, returns, and shipment updates
- Maintain accurate member profiles and order statuses
- Assist with wine club events, tastings, and member experiences
- Achieve membership, sales, and customer satisfaction goals
Requirements:
- Two years of experience in a similar role
- High school diploma
- Strong organization, attention to detail, and communication skills
- Microsoft Office Suites and CRM applications
- Ability to work some evenings and weekends
Apply customer service, sales support, and detailed communication skills while representing Far Niente Wine Estates members.
Wine Club Customer Experience Specialist in Oakville employer: Far Niente LLC
Far Niente Wine Estates is an exceptional employer located in Oakville, CA, offering a vibrant work culture that values creativity and collaboration. Employees benefit from comprehensive growth opportunities, including professional development programs tailored to enhance marketing expertise within the luxury wine sector. Join a passionate team dedicated to excellence, where your contributions directly impact brand visibility and sales success.
