Advisor, Admissions and Pathways in London

Interested in growing your career at Fanshawe College? Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.

Working at Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement. Note: 1 vacancy available. This position is deemed a critical vacancy. Work Mode: On-site 5 days per week. Payband: This position is paid at Payband J. $44.48 - $51.40 per hour. Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

We’re looking for an Advisor – Admissions and Pathways who is passionate about helping students navigate their educational journey. In this role, you’ll provide personalized guidance on program options, admissions, credit transfers and educational pathways, helping students make informed decisions and achieve their academic and career goals.

Under the direction of the Manager, Advising Centre, the Advisor – Admissions and Pathways is a member of a team that is responsible for facilitating and managing the pre-admission advising, admissions advising, prior learning assessment and recognition (PLAR) and credit transfer process for domestic prospects, applicants and current students. The Advisor supports students during the academic lifecycle and actively participates in college retention and student success initiatives and completes a wide variety of administrative, data-tracking and reporting duties in support of student success.

The incumbent provides sound and consistent guidance and support to all students via email, telephone and in-person for both one-on-one and group sessions to assist students in achieving their program and learning objectives. The incumbent will also work in collaboration with other College areas to create information resources to assist students, and will provide referrals to other relevant College services when necessary.

The Advisor applies in-depth program, admissions, career-fit and transfer credit knowledge to provide problem analysis and solution determination in all applicant matters, enabling applicants to meet their enrollment goals, while simultaneously meeting current and future enrolment needs of Fanshawe College. The incumbent provides support for admission and retention initiatives as assigned.

How You’ll Make an Impact

• Provide guidance and support to students via email, telephone and in-person (one-to-one or group) meetings and using online methods (e.g. online chat, Skype, Facebook, Twitter).
• Provide a first point of contact for students related to program fit and career fit advising.
• Conduct meetings with potential applicants to provide advice, guidance and recommendations on programs/course selections, reviewing previous post-secondary transcripts, identifying potential applicant interests, skills and abilities and assisting with matching these to available programs.
• Customize educational pathways for students who have gaps in qualifications and abilities and related program requirements, recommending remedial work as required, assisting with matching goals to program/course opportunities and maximizing credit transfer granted, and sharing information on current labour market trends.
• Maintain and enter client records to support database record-keeping and appropriate follow-up, identifying issues which impact the effectiveness of the referral and tracking process.
• Review transcripts, resumes, and related documents as it relates to admission pre-requisites, transfer credits and PLAR.
• Keep current on and provide information in regards to all college programs, guiding the customer through the various assessment tools available for PLAR.
• Document and track all PLAR activity, providing an annual activity report and recording the PLAR activity result on the student’s transcript.

Programming:

• Collaborate with Office of the Registrar staff to encourage potential applicants and returning students to consider Fanshawe College as their college of choice.
• Represent the Registrar’s Office and Advising Centre by participating in recruitment, orientation and transition activities and programs.
• Participate in outreach, workshops and on campus sessions which promote opportunities to provide assistance for prospective students to navigate the pathways to post-secondary education.

Knowledge and Relationships:

• Collaborate with other areas of the College in developing strategies to best work within new and existing policies to ensure consistency.
• Collect and organize a database for community agencies that make use of PLAR and/or send workers for further training and education.
• Maintain general knowledge of Ministry policies and Ontario College Centralized Articulation and Transfer Credit (ONCAT) database information.

Communications and Reporting:

• Act as a resource for Information and Customer Service staff to provide information and assistance when potential domestic applicants and students experience challenges requiring a higher level of personal intervention.
• Collect and distribute relevant data about student needs, preferences, and concerns for use in institutional decisions and policy.
• Provide input and updates for the virtual Advising Centre.

What You’ll Bring

• Post‑secondary 3‑year diploma/degree in Social Sciences, Education, Sociology, Psychology, or related discipline.
• Minimum 5 years’ of advising experience in a postsecondary institution, including interviewing and advising prospects, applicants and students.
• An equivalent combination of education and experience may be considered.

What This Opportunity Offers

• Comprehensive Pension: Join a defined-benefit pension plan (through the CAAT Pension Plan) that delivers predictable lifetime retirement income.
• Vacation & Benefits: Enjoy 8% in lieu of vacation and benefits, along with access to an Employee & Family Assistance Program to support your well‑being—both at work and beyond.
• Professional Development: Learning is at the heart of the Fanshawe experience—for both students and employees.
• Inclusive, Meaningful Campus environment: Work alongside passionate colleagues in an inclusive culture that values diversity, drives student success, and connects you to the local community and campus life.

Fanshawe College uses Workday to manage recruitment and hiring processes. Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment. Equity, Diversity and Inclusion Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. Accommodation Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process.