At Fanshawe College in London, advise students on records, registration, fees, and financial aid while delivering responsive in-person service.
This Registrar Services Specialist position supports students across key academic and financial processes. You will answer detailed questions, explain college policies, assist with OCAS applications, process records and aid forms, and connect students with specialized advisors. The work requires accurate information, confidentiality, and coordinated service across Registrar teams.
Key Responsibilities:
- Explain admission requirements, application status, and onboarding next steps
- Support course registration, prerequisite questions, and academic records requests
- Advise on tuition schedules, payment deadlines, and fee deferrals
- Provide general OSAP, bursary, emergency funding, and award information
- Escalate complex applications, disputes, and inquiries to appropriate staff
Requirements:
- Two-year diploma in business, community, social services, or education
- Five years' experience with college policies and financial aid programs
- Commitment to student service and quality improvement
- Strong advising, assessment, and communication abilities
- Training in service delivery, project management, or statistical analysis
Use your student advising, records, fee, and OSAP knowledge to guide informed decisions at Fanshawe College.
Student Records and Financial Aid Advisor in London employer: Fanshawe International
Fanshawe College is an exceptional employer that fosters a collaborative and supportive work culture, making it an ideal place for professionals looking to advance their accounting careers. With a focus on employee growth and development, the college offers opportunities for continuous improvement and engagement across various departments, all while being located in the vibrant city of London, ON. Join us to make a meaningful impact in the education sector while enjoying a fulfilling work-life balance.
