Drive customer engagement with Eden Park as a bilingual Customer Service Specialist. Deliver professional support across various channels, resolving inquiries in English and French efficiently.
As a Customer Service Specialist at Eden Park, you'll provide exceptional support, building rapport with clients and addressing their product or billing questions. Your expertise in conflict resolution and patience will be crucial in supporting our customers. This hybrid role requires flexibility and offers a dynamic work environment with opportunities for continuous growth.
Key Responsibilities:
- Deliver outstanding customer service via calls and emails
- Address product inquiries and billing issues efficiently
- Clarify customer challenges to find optimal solutions
- Assist in account management and payment adjustments
- Conduct welcoming onboarding calls for new clients
Requirements:
- Bilingual in English and French, strong communication skills
- Experience in a call center or financial services preferred
- Proven conflict resolution skills and decision-making abilities
- Tech-savvy with Microsoft Office proficiency
- Clear criminal reference check
Enhance customer satisfaction at Eden Park with your bilingual skills and commitment to exceptional service.
Bilingual Customer Service Specialist at Eden Park in Montréal employer: fairstone
Fairstone is an exceptional employer that fosters a dynamic and supportive work culture, where motivated individuals can thrive in a fast-paced environment. With a strong focus on employee growth, we offer comprehensive benefits, incentives, and opportunities for advancement within our brand family, making it an ideal place for those looking to build a rewarding career in sales and financial solutions.
