Fairmont Château Laurier, Ottawa, is seeking a Director of Rooms Division to lead Front Office, Housekeeping, and Guest Services in a luxury hotel environment. This full-time role reports to the executive committee and drives guest satisfaction, financial performance, and service excellence across all heart-of-house and guest-facing operations.
The ideal candidate brings 5–7 years of Rooms Division leadership in luxury settings, with experience in unionized workforces, budgeting, and partnering
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Luxury Rooms Division Leader - Guest Experience & Operations in Ottawa employer: Fairmont
Join a prestigious luxury hotel that prioritizes excellence in hospitality and employee development. Our vibrant work culture encourages innovation and teamwork, providing ample opportunities for personal and professional growth. Located in a prime area, we offer competitive benefits and a supportive environment where your leadership can truly shine.
