Lead personalized outdoor adventures at Fairmont Chateau Whistler using guest service, activity coordination, and local recreation expertise. This is a full-time, permanent position.
As Whistler Experience Guide Supervisor, you will support daily program operations at a mountain resort destination. The work combines digital booking platforms, guide scheduling, guest communications, activity reservations, and private guiding. You will also help maintain safety standards, certifications, training records, and resort programming.
Key Responsibilities:
- Coordinate tour inventory, guide schedules, communications, and activity reservations
- Lead hiking, biking, snowshoeing, skiing, and resort experiences
- Supervise, train, and support Whistler Experience Guides
- Coordinate resort programming, special events, and group activities
- Maintain equipment, retail product, and supply inventories
Requirements:
- Standard First Aid or Wilderness First Aid certification
- Valid Class 4 Driver's License
- Extensive Whistler Blackcomb and Sea-to-Sky regional knowledge
- Experience leading skiing, biking, hiking, or snowshoeing activities
- Guiding, concierge, recreation, leadership, or instruction experience valued
Bring outdoor leadership, guest service, and Whistler knowledge to guide memorable experiences at Fairmont Chateau Whistler.
Whistler Outdoor Experience Guide Supervisor employer: Fairmont Hotels & Resorts
At Fairmont Chateau Lake Louise, we pride ourselves on being an exceptional employer that values both personal and professional growth. Nestled in the stunning landscapes of Lake Louise, our work culture fosters collaboration and creativity, offering employees unique opportunities to develop their skills while enjoying the beauty of nature. With a commitment to excellence in hospitality, we provide comprehensive training and support, ensuring that every team member can thrive in their role and contribute to unforgettable guest experiences.