Technical support expertise meets Fairmont Jasper Park Lodge's mountain setting for an IT Specialist serving colleagues and end-users. Troubleshoot desktops, devices, and networks daily.
This IT Specialist provides vision and leadership supporting quality, efficiency, and superior service. The work covers hardware, software, connectivity, equipment deployment, asset records, support tickets, and onboarding. Hospitality operations understanding is advantageous for this position.
Key Responsibilities:
- Provide timely technical support to property colleagues and end-users
- Troubleshoot desktop hardware, software, and network connectivity issues
- Install and maintain computers, printers, devices, and peripherals
- Deploy equipment through imaging, drivers, and device configuration
- Track IT assets, tickets, licensing, and equipment access
Requirements:
- IT or related degree, diploma, or technical certification
- One to two years of hands-on IT support experience
- Strong verbal, written, interpersonal, and customer service skills
- Organized, detail-oriented, proactive, and accountable approach
- Legal eligibility to work in Canada
Apply IT support, device deployment, and customer service skills as Fairmont Jasper Park Lodge's responsive technology specialist.
IT Support Specialist Fairmont Jasper employer: Fairmont Hotels & Resorts
At Fairmont Chateau Lake Louise, we pride ourselves on being an exceptional employer that values both personal and professional growth. Nestled in the stunning landscapes of Lake Louise, our work culture fosters collaboration and creativity, offering employees unique opportunities to develop their skills while enjoying the beauty of nature. With a commitment to excellence in hospitality, we provide comprehensive training and support, ensuring that every team member can thrive in their role and contribute to unforgettable guest experiences.
