Lead guest service and facility operations at Basin Glacial Waters within Fairmont Chateau Lake Louise in Banff National Park, beginning November 2026.
As Assistant Manager, you will support the Wellness Operations Manager with scheduling, payroll, inventory, and health and safety procedures. You will oversee reception training, maintain accurate reports, and coordinate communication across departments. The position also supports a luxury guest experience throughout the facility.
Key Responsibilities:
- Maintain supplies inventory and complete monthly ordering
- Assist daily scheduling and payroll administration
- Ensure facility health and safety procedures
- Train reception staff on work-related tasks
- Maintain clean public areas, amenities, and locker rooms
Requirements:
- Previous leadership experience is an asset
- Spa, housekeeping, or cleaning experience is an asset
- Excellent written and oral English communication skills
- Strong interpersonal and problem-solving abilities
- Ability to lift over 30 pounds and stand throughout shifts
Bring leadership, communication, and operational attention to detail to Basin Glacial Waters at Fairmont Chateau Lake Louise.
Basin Wellness Facility Assistant Manager employer: Fairmont Hotels & Resorts
At Fairmont Chateau Lake Louise, we pride ourselves on being an exceptional employer that values both personal and professional growth. Nestled in the stunning landscapes of Lake Louise, our work culture fosters collaboration and creativity, offering employees unique opportunities to develop their skills while enjoying the beauty of nature. With a commitment to excellence in hospitality, we provide comprehensive training and support, ensuring that every team member can thrive in their role and contribute to unforgettable guest experiences.
