Elevate community engagement as the Operations Manager at FMC Ice Sports, overseeing multiple arenas while ensuring high-quality operations and exceptional customer service. Full-time role with varied hours.
As Operations Manager at FMC Ice Sports, you will report to the Arena Manager and oversee daily facility operations. This position demands a proactive approach to managing maintenance tasks, coordinating programs, and responding to patron needs, ensuring a safe and enjoyable environment for all. Your leadership is crucial in achieving organizational goals and enhancing the service experience.
Key Responsibilities:
- Coordinate facility operations and staff activities
- Oversee routine maintenance while open to the public
- Foster effective communication with diverse groups
- Generate innovative sales and cost-control ideas
- Operate ice maintenance equipment in compliance with regulations
Requirements:
- Two years' relevant experience in ice arenas
- Strong problem-solving and organizational skills
- Proven communication abilities with individuals and groups
- Valid Driver's License for equipment operation
- Flexibility to work varying shifts and seasons
Drive operational excellence and enhance customer satisfaction at FMC Ice Sports across Massachusetts.
